PLEASE READ – Before reviewing the information below, please refer to your benefit plan/benefits administrator to confirm if you have access to the Employee Assistance Program (EAP).



The EAP program is a confidential service within the limits of the law. This means that no one will know if you have accessed EAP services unless you choose to share that information. Your Municipality is not informed of the identity of those using any of the EAP services. 

The Employee Assistance Program (EAP), provided by TELUS Health, offers many services to support you across all dimensions of health (physical, mental, workplace, financial and social). As part of the Municipal Wellness Program’s commitment to supporting and working with Municipalities, we want to ensure that you have the resources available to help you achieve your personal health goals. We encourage you to learn more below on how the EAP program can support you and your family members.   

Let us help you find solutions to the challenges you face at any age and stage of life. You and your immediate family members (as defined in your employee benefit plan) can access immediate and confidential support in a way that is most suited to your preferences, comfort level and lifestyle.

Achieve Well-being

  • Stress and mental health concerns
  • Grief and loss
  • Crisis situations

Manage Relationship and Family

  • Communication
  • Separation/divorce
  • Parenting

Deal with Workplace Challenges

  • Stress
  • Performance
  • Work-life balance

Get Legal Advice

  • Family
  • Separation/divorce
  • Custody

Receive Financial Guidance

  • Debt management
  • Bankruptcy
  • Retirement

Tackle Addictions

  • Alcohol and Drugs
  • Tobacco/Nicotine
  • Gambling

Find Child and Senior Care Resources

  • Child care
  • Schooling
  • Nursing/retirement homes

Download the TELUS Health One App today:

With the TELUS Health One app, you can access your EAP, which includes qualified support for your mental, physical, social and financial health.

For convenient access to wellbeing support, follow these steps:

1.  Download the free app on Android or iOS. Simply search for ‘TELUS Health One’. For more information click TELUS Health Download the App NSFM.

2.  Open the app, click on ‘Log in’ and enter your shared NSFM log-in credentials.

  •  *Username:  Muncipal
  •  *Password:   Wellness

*Please note that the login credentials are case sensitive.

If you have any questions or need support setting up your app, please call 1-844-880-9142.